Return & Refund Policy
Thank you for shopping with Summer Gold India (https://summergoldindia.com). We strive to provide high-quality products and a smooth customer experience. Please read our Return & Refund Policy carefully.
1. Returns
We accept returns only under the following conditions:
- The product is damaged, defective, or not working properly at the time of delivery
- The return request is raised within 7 days of delivery
- The product is unused and in its original packaging with all accessories and documents
To initiate a return, please contact us with proof (images/video) of the issue.
2. Non-Returnable Items
The following items are not eligible for return:
- Products damaged due to misuse or improper handling
- Products without original packaging or missing parts
- Requests made after the return period
3. Refunds
Once your returned product is received and inspected:
- If approved, the refund will be processed within 5–7 business days
- Refund will be issued via the original payment method or bank transfer
4. Replacement
In case of defective or damaged products, we may offer a replacement instead of a refund, depending on product availability.
5. Cancellation
- Orders can be canceled before dispatch only
- Once the product is shipped, cancellation is not allowed
6. Shipping Charges
- Return shipping charges may be borne by the customer unless the product is defective or incorrect
- Original shipping charges (if any) are non-refundable
7. Contact Us
For any return or refund-related queries, please contact us:
Email: summergoldsuhana@gmail.com
Phone: +91-9711161063
Address: 46, New Maliwara, Ghaziabad – 201001, Uttar Pradesh, India
We appreciate your trust in Summer Gold India and are committed to serving you better.