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Shipping Policy

Shipping Policy

At Paatra, every order is packed carefully to make sure it reaches you in good condition.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

  • Estimated delivery time is 4–7 business days, depending on your location.
  • Delivery timelines may be longer for customised or made-to-order products.
  • Delivery timelines may change due to courier delays, weather conditions, or other unavoidable situations.

Shipping Locations

  • We currently provide pan-India delivery.
  • Shipping charges, if applicable, will be shown clearly at checkout.

Packaging & Safety

  • Fragile items are packed using protective materials to reduce the risk of damage.
  • We recommend checking the package at the time of delivery, if possible.

Delivery Issues

  • Once the order is shipped, delivery delays caused by courier partners are beyond our control.
  • Any delivery-related issues should be reported to us within 48 hours of receiving the order.